Privacy Policy

Effective Date: 1/6/2025

Thank you for using refHire ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

a. Information You Provide

  1. Name
  2. Email Address
  3. Address (if submitted)
  4. Professional Experience (e.g., Resume)
  5. Social Media Handles (manually pasted)
  6. Job Posting URLs (provided by companies)
  7. Resume Data (submitted via Google Forms)
  8. Organization Name
  9. Organization’s Twitter (X) Profile URL or Website URL
  10. Position Being Hired For
  11. Hiring Post or Hiring Tweet URL
  12. Office Location and Headquarters Location

b. Authentication Data

  1. We use Supabase Auth to authenticate users via OTP-based login (magic links) and Google OAuth.
  2. Passwords are not required to login, as we use email-based authentication.

c. Technical & Usage Data

  1. IP address
  2. Browser and device type
  3. Usage patterns

We do not use any third-party analytics tools.

d. Communication Data

  1. We use Plunk to send emails. Plunk may track email open/click rates for deliverability.
    Read more about Plunk's privacy policy here.

e. Storage Location

  1. Your data is securely stored on Supabase servers in the us-west-1 AWS region.

f. Third-Party Services

  1. We use Cloudflare to distinguish between human users and bots. This may involve collection of technical and behavioral information (see “Technical & Usage Data”).
    Read more about Cloudflare privacy policy here.

2. How We Use Your Information

  1. To authenticate and log you into the platform.
  2. To match submitted resumes with hiring opportunities or vice versa.
  3. To send transactional updates (e.g., job status, confirmations).
  4. To improve our product via internal metrics.

We do not send promotional or marketing emails.

3. Data Sharing

We do not sell or rent your personal data. We only share data with:

  1. Supabase (authentication, database) - Privacy Policy
  2. Vercel (hosting) - Privacy Policy
  3. Plunk (email communication) - Privacy Policy
  4. Dodo Payments (payment processing) - Privacy Policy
  5. YouForm (resume collection) - Privacy Policy
  6. Google (form submission and login via OAuth) - Privacy Policy
  7. Cloudflare (to protect our website from spam and abuse) - Privacy Policy

All third-party providers are bound by data protection terms.

We may also include links to external third-party websites, including those submitted by users (e.g., hiring posts).
We are not responsible for the privacy practices or content of these websites.

4. Payments and Refunds

  1. Payments are processed through Dodo Payments.
  2. We do not store payment information on our servers.
  3. No refunds are offered currently, as payment occurs after a successful hire and contract.
  4. 20% of the referral fee will be given to the selected candidate by the employer, either upon joining or with their first salary.

5. Your Rights (for EU, UK, and California Residents)

a. GDPR (EU/UK)

If you're located in the EU or UK, you have the right to:

  1. Access, correct, or delete your data.
  2. Withdraw consent.
  3. Request data portability.
  4. File a complaint with your local authority.

Legal basis for processing:

  1. Consent : When you submit forms or log in.
  2. Contract : When you use our services.
  3. Legal obligation : If required by law.

b. CCPA (California)

We do not sell your personal information. If you’re a California resident, you may:

  1. Request disclosure of personal information collected, used, or shared.
  2. Request deletion of personal information.
  3. Opt-out of the sale of personal information (we do not sell your data).
  4. Non-discrimination for exercising your rights.
  5. Request a copy of your data.

You can make such requests by emailing us at hi@refhire.xyz.

6. Cookies and Tracking Technologies

We and our third-party providers use cookies and similar technologies to:

  1. Authenticate users.
  2. Remember user preferences.
  3. Improve website performance and user experience.

Types of Cookies We Use:

  1. Essential Cookies: Necessary for the site to function (e.g., login sessions).

We do not use Analytics Cookies or any third-party tracking services.

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to use the platform.

7. Automated Decision-Making

We do not use any form of automated decision-making or profiling. All actions are based on voluntary user input.

8. Data Retention

We retain your information (including resumes, application history, organization and job data etc.) as long as your account is active or as needed to provide our services.

Users may request data deletion at any time by contacting us at hi@refhire.xyz.

9. Security

We take security seriously and implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Business Transfers

n the unlikely event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner, in accordance with applicable data protection laws. You will be notified in advance via email and/or through a prominent notice on our website.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date at the top. Your continued use of the platform after any changes indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns, please contact us at:

Email (and DPO contact): hi@refhire.xyz

Please also review our Terms of Service for details about using our platform.

We use essential cookies to ensure you can securely log in and use our services. No tracking or advertising cookies are used. Learn more in our Privacy Policy.